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THE SIMPLE DEAL

HOW WE
ROLL TOGETHER.

No tiny fine print. Here's the honest, plain-language deal for using Aunty Mimi — what we promise, and what we ask of you.

By using Aunty Mimi, you're agreeing to these terms. We've written them in plain language so they actually make sense. Read them once — they're short, and they're here to keep you safe.

THE GROUND RULES

FIVE THINGS
TO KNOW.

It's 100% free

Aunty Mimi costs you nothing. There's no premium tier, no paywall, no catch. We will never ask you to pay to get help or to unlock answers.

It's support, not a diagnosis

Mimi gives you trusted, friendly information and points you to the right place. Mimi is not a doctor and can't diagnose or prescribe. For anything serious, see a real health worker.

Be kind, keep it real

Treat Mimi and this space with respect. Don't use it to harass, threaten or harm anyone, or to spread things you know are false or harmful.

Emergencies need a human

If you're in danger or thinking of hurting yourself, please don't wait for a chat reply — call a hotline right now. The numbers are below.

A word on age

Aunty Mimi is built for young people, especially teens and young adults. If you're under 13, please use Mimi together with a trusted adult. In many countries, youth can access many health services on their own from their mid-teens — Mimi will always tell you where you stand, based on your country.

IN AN EMERGENCY

DON'T WAIT — CALL.

If life feels unsafe right now, a real person is one call away. These lines are free and confidential.

We do our best

We work hard to keep Mimi accurate, kind and available. But information can change and tech can hiccup — always double-check anything critical with a clinic.

We may improve things

We update Mimi often. If these terms change in a big way, we'll make it clear on this page. Using Mimi after that means you're okay with the update.

Built with care

Aunty Mimi is made by Pinch Africa for The Youth Platform, for the youth of Africa. We're on your side — these rules exist to keep it that way.

DEAL? GOOD.
LET'S TALK.

Now that the boring bit's done — Mimi's ready whenever you are. Free, anonymous, no judgment.

AUNTY MIMI

Here to help · anonymous

Need a hand?

I'm Aunty Mimi — free, anonymous health help, day or night.

  1. 1 Ask me anything, in your language
  2. 2 Find a free youth-friendly clinic
  3. 3 It's all private — no names, no records